Refund policy

Eligibility for Returns

To be eligible for a return, your item must be:

  • In the same condition that you received it

  • Completely intact and in perfect condition (no damage, stains, odors, stretching, or signs of wear)

  • Unworn or unused

  • With tags (if applicable)

  • In its original packaging

  • Accompanied by a receipt or proof of purchase

Return Shipping Costs

Return shipping is the responsibility of the customer. Shipping fees are non-refundable unless the return is due to our error (e.g., wrong item or defective product).

Start a Return

To start a return, contact us at contact@curvecompresion.com with your order number and the reason for your return.

If your return is accepted, we’ll send you:

  • Instructions on how and where to send your package.

Items sent back without first requesting a return will not be accepted.

For any return questions, contact us at contact@curvecompresion.com.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods (such as food, flowers, or plants)

  • Custom products (such as special orders or personalized items)

  • Personal care goods (such as beauty products)

  • Hazardous materials, flammable liquids, or gases

We also do not accept returns for sale items or gift cards.

If you have questions about whether your item is eligible, contact contact@curvecompresion.com.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return and let you know whether the refund is approved.

If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please note it can take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at contact@curvecompresion.com.